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2021

  • Fixed a bug where the Logic Editor wouldn’t restore previous values when the condition contained a numeric value.
  • Changed workflow processing behaviour so that the same workflow action cannot be run multiple times on the same day (unless a different action occurs first). This prevents duplicate notifications being sent out for the same workflow change.
  • Fixed a bug where the Bulk Upload screen would show invalid text for date columns – this now correctly shows the user’s preferred date format.
  • Cloning a hierarchy module will now clear the “complete required activities” module rule since hierarchy children don’t get copied across when cloning.
  • Stops enrolments with empty “when all” or “when any” conditions from enrolling all users in the system.
  • Changed the “enrolled users” estimate on the Enrolment screen to only include non-deactivated users.
  • Fixed an issue where saving a Session Series when the session was still in the process of being loaded could cause all enrolled users to be wiped from the session cohort.
  • Fixed an authentication timeout issue within the native app where restoring the previously expired session wouldn’t redirect to the login screen.
  • Changed report deletion behaviour to also remove any scheduled emails from being sent.
  • Hub customisation extra options to allow:
    • Configuration of the Navigation Items in the Hub to point to specific content activities set up in ClearXP.
    • Further layout configuration options.
  • ClearXP Roles Management now allows setting up access permissions for custom sections configured for the Hub.
  • New Tasks component which lists users tasks and allows filtering based on type (the same functionality previously found in the Hub)
  • The CMS editor now supports selecting a ClearXP image asset as a background image for content elements.
  • Added the ability to turn off the persistence of Screen Navigation History for a user within a multi-screen ClearXP content activity.
  • Fixed an issue with the Feedback Component in CMS intermittently not restoring previously set configuration.
  • Fixed background style settings not restoring in the CMS editor after being saved.

Screenshot of ClearXP face-to-face deactivation

  • Face-to-Face Management Improvements including:
    • When deactivating a face-to-face session, administrators can now automatically mark attendance for all users enrolled into that session in one go.
    • Editing face-to-face session details now provide the option to send a notification to all facilitators and enrolled users informing them of a change in details. This will also send an updated calendar invite.
    • A new “notify” column can be used to send session update notifications when bulk uploading sessions.
    • The sessions list for an Event now includes status and visibility indicators for each session.
    • The sessions list now supports advanced autocomplete filtering by attribute, status or visibility.
    • Bulk upload now supports migrating and re-linking standalone sessions to event series parts.
  • Activities Reporting now include fields for Date Created and Last Updated to report on which activities have been recently modified.
  • Fixed an issue where bulk uploading session series parts would sometimes break the event view in the Learning Hub, resulting in an endless spinner.
  • Bulk importing sessions where duplicate names exist in the system will now only show a warning if there are duplicate events with the same name.
  • Bulk upload duplicate resource warnings no longer show when performing an update operation.
  • Fixed glitch where selecting a comparison value (i.e. “Doesn’t Match”, “Exists”, etc.) in the enrolment rule builder would clear itself when searching for values.
  • Enrolment Workflow processing completely overhauled to provide more flexibility including:
    • The ability to run enrolments with different workflows and start/due dates in parallel without conflicting.
    • The ability to include the same activity twice within a single enrolment (both at the top-level as well as within a hierarchy) with different workflow dates without interfering with each other.
    • Changes to how dynamic refresher periods are handled so that updates to the original enrolment can still run in conjunction with the future refresher period without dates conflicting.
    • Status changes now always pass through start and due dates to completions tracking to improve reporting (previously this was only happening with dynamic dates).
    • Improved overall performance when processing workflow changes.
  • Activity Workflow Assign Content action now supports the ability to select what activity to assign, including multiple activities.
  • Fixed an issue where CMS multilingual support wouldn’t always load the correct language if the browser’s locale wasn’t an exact match with the saved translation.
  • Fixed saving of custom deep link activities for activity workflows.
  • User Scope permissions now support setting dynamic values against different attributes (i.e. Where User’s Email Address matches Manager’s Email Address).
  • Activities Listing screen no longer includes a default filter selection.
  • Removed incorrect validation error on Sessions screen when user didn’t have permissions to edit that session.
  • Tab labels now display correctly in the CMS Logic editor.

Screenshot of ClearXP content search component

  • New Content Search capabilities for searching activities:
    • The ability to search the text, headings, questions and any other content added to the page inside the activity as opposed to just the activity title and metadata.
    • The search results can be configured to include a preview snippet of the searched content.
    • Content search can be added to any CMS activity using the Search component with optional extra filters that can be used to restrict which activities are searched.
  • Embedded YouTube playback has been fixed when launched from the native Android app.
  • A rare glitch which was causing duplicate video tracking statements to be sent has been fixed.
  • Fixed performance issues when loading extremely large hierarchy activities in the admin interface.

Screenshot of ClearXP event calendar

  • ClearXP Calendar Dashboards have been released with the following functionality:
    • The ability to create any number of arbitrary dashboards with calendar components
    • Calendars can display any date-based activity such as events or facilitator unavailability.
    • Multiple event type can be plotted on the calendar with different colours so that important events can be highlighted to the user.
  • New Digital Signature CMS component that can be added to a form to collect a learner or manager’s signature prior to submission. The signature will then be attached to the activity’s completion as a form of verification.
  • Variations now support a new when completed condition so that different content can be displayed when the learner has completed the activity.
  • Bulk Upload now supports uploading all parts from a Session Series including the creation of the Series activity itself.
  • Fixed a bug where creating a new CMS activity was reverting the default content type to eLearn.
  • Activity cloning no longer clones missing language fields since this was causing the name to appear as “clone of null”.
  • Enhanced Realms Support including:
    • Cross-realm publishing for activities and enrolments.
    • The ability to schedule publishing to occur on a specific day and time.
    • New publish permission that allows direct publishing to a realm. If only write permissions are held then publish will need to go through an approval queue first.
  • The CMS Pathway component now supports prerequisite conditions and will lock nested pathways until all configured prerequisites have been completed.
  • The Blank Template now supports attaching logic and feedback to the “page completed” event.
  • Changed CMS content to always load content in the browser-defined system language (if no user-preferences are set) even when launched outside of the Learning Hub.
  • Fixed an issue with Session Series where enrolling a user into one part of the session and then removing them from that part would break the enrolment criteria if there were no other users who had been excluded from the series cohort.
  • Fixed a bug where the version history screen wouldn’t load for a session if facilitator data was missing.
  • Changed bulk upload so that when assigning facilitators to a session, it will no longer update the deprecated “instructors” field (this was appearing in version history but was unused).
  • Fixed a critical issue where a live sync (websocket) connection that sent invalid data frames was causing the server to crash. Live sync now correctly handles and logs invalid data errors.

Screenshot of ClearXP enrolments screen

  • Enrolments now support overriding the enrolment category for individual activities added to that enrolment. This means a single enrolment can be used to assign both mandatory and non-mandatory training to the same audience.
  • The CMS Logic component now has an includes and doesn’t include option for writing conditions where a partial match is expected. This is useful for Multiple Choice questions where you’d like to attach logic when at least one response has been selected. For example, “Show feedback text when Question includes Answer A”.
  • Social Sentiment data is now able to be exported from the analytics report in either CSV or Excel format.
  • Manager Hierarchy rules have been extended to be able to support static conditions against a user (i.e. do not pull a manager or the user if that user belongs to a certain country, state, etc.).
  • Changed deep links for task notifications to prevent launching the approval form when the notification is targeted at the learner.
  • Fixed a bug where the enrolment category was getting reset on self-registered enrolments if they were edited and saved in the admin interface.
  • Fixed a data issue where saving a new activity version was causing fields to become replicated which had the potential to adversely affect system performance.
  • Activity Version History now exposed for all activity changes. In the past, version history would only capture content updates but this has now been changed to record new versions in history for any change including:
    • Metadata such as name, description, attributes.
    • Settings changes such as hiding or unpublishing the activity.
    • Changes to any face-to-face field including dates, locations and facilitators.
    • Changes to notifications and workflow configurations.
  • Unpublishing Hierarchy Activities will now prompt and confirm if the admin would also like to unpublish any of the children in that hierarchy. This can be used to quickly unpublish large courses without having to go into each module individually.
  • Fixed some permission issues with read-only access not correctly disabling all inputs for event and session screens.

Screenshot of ClearXP theme editor

  • Theming Functionality now allows activities to be provided with a custom colour palette. Themes are system-wide and can be applied and synchronised across multiple activities. Themes also now allow custom fonts to be set, although these are not accessible via the theme editor just yet!
  • Improved CMS Link Tool now eases the process of creating links within text content with the ability to link to any activity, screen or external URL. Activity and Screen links are now much easier to configure with a simple dropdown search instead of having to hand-code parameters.
  • Social Posts can now be arbitrarily pinned by moderators inside a CMS social feed.
  • Added the End Date to the Learning Hub session screen for sessions that spanned across multiple days.
  • Fixed a bug where cancelling/rescheduling a user from a session wasn’t always actioning the removal from the enrolment.
  • Changed the CMS Pathway component to hide non-positive Duration values.
  • Fixed the CMS Reference component not correctly showing responses from Date input component.

Screenshot of ClearXP Face-to-Face Session Series view

  • Reworks Registration processing so that a user can be assigned two distinct registrations for the same activity and access them both in parallel without the data becoming fragmented. This allows a user to track two different attempts at an activity without the data from each attempt interfering with each other.
  • Bulk Upload can now be configured to send emails to facilitators that have been added a face-to-face session.
  • Performance Improvements when loading the events and sessions screen for events that contained a series.
  • Fixed a bug where changing the dates on a face-to-face session wouldn’t update the dates on the enrolment unless that enrolment was also modified before saving.
  • Fixed an issue where removing a user from a user group would not run any unregistered triggers for enrolment workflows if they were subsequently removed from an enrolment due to the group change.
  • Inactive activities are now explicitly filtered out from dashboards.
  • Fixed an indexing issue where system-generated statements were not being correctly processed against the user they were pointing at.
  • Fixed a bug where the facilitator attendance-marking screen was not correctly restoring previously marked attendances.
  • Ensures session notes are now always displayed on the session screen (previously these were only showing if the event also contained notes).

Screenshot of ClearXP Social Dashboard

  • Social AI Insights have been automated across the platform. For any activity that contains social posts or content, an AI algorithm will perform sentiment analysis to reveal insights such as:
    • Whether the writer of the social content contributed high, medium or low effort.
    • Whether the tone of the post is positive or negative.
    • The degree of subjectivity vs objectivity in the post.
    • Aggregations of all social insights to reveal the proportion of tone and effort that has been contributed to the activity as a whole.
  • Cohort Learning functionality expanded to include:
    • Cohorts can now be assigned to sessions for Face-to-Face Events that are added anywhere within the program pathway (previously this only allowed top-level Events).
    • The ability to move an individual to a different Face-to-Face Session from the rest of their cohort. The learner will still belong to their cohort but they will be scheduled to attend a different session to the rest of the cohort.
    • The ability to rename cohorts to a custom name.
  • Event/Session Series now support learner self-registration – this has required an overhaul to the Event view inside the Learning Hub to be able to show all dates within the Session the learner is applying for including confirmation steps for registration and cancellation.
  • Configuration Changes such as roles, permissions and dashboard assignments now take effect immediately. These were previously cached for up-to 5 minutes which would delay visibility of the changes but now reflect right away.
  • Live Sync has now been made much more robust to ensure completion statuses and notification counts will always be received even if the user experiences intermittent network connectivity dropouts. Additionally, the Learning Hub will now display a warning notification if an extended period of connectivity has been lost.
  • Fixed issues with interpolating placeholder values for Session Series both when sending the test email as well as for the Event Name placeholder when sent via a workflow.
  • Unassigned users for cohorts now correctly include users who have been approved via Expressions of interest workflows.
  • Session and Event links used inside email notifications now open the activity inside the Learning Hub instead of in a standalone browser window.
  • Fixed a bug where adding a single user to a Session Series and then removing that user would cause the enrolment to break.

Screenshot of ClearXP Formula Builder

  • New Authoring Tool Formula Builder:
    • Allows the creation of custom values that can be displayed on-screen or used in conjunction with Logic to control the behaviour of content.
    • Custom values can be formulas that are a combination of attributes and user responses (i.e. “Quiz Score / Quiz Max * 100” could be used to display a percentage score) or lookup tables which can calculate a different value based on matched conditions (when the user selects certain options, it can change the formula values used).
    • Custom values can reference other custom values to build complex formulas where the result is the combination of multiple other calculations.
  • Cohort Learning enhancements including:
    • The ability to create and auto-assign cohort members based on constraints such as number of cohorts or number of members per cohort.
    • The ability to move individuals to a different session to their cohort without removing them from the cohort itself.
    • Multiple changes to cohorts can now be drafted and won’t be applied until saved, allowing for many changes to be made at once.
  • Read-only activity permissions now correctly disable all editable fields on the activity detail screen.
  • The Card Reveal CMS component no longer causes scrollbars to appear when the hidden content is larger than the visible on-screen content.
  • Fixed issues with the download/print view of the Assessment Template getting cut-off.
  • Admin Dashboard Enhancements including:
    • The completion table now includes the amount of time spent on the activity
    • The export file for module hierarchies now displays the most recent status for the activity (previously it appeared complete even if the activity had expired).
  • The Activity Detail screen now includes Role references which displays a list of roles that include scope over the activity and users or groups assigned to that role.
  • Completion Reports now include completion field metrics that may have configured on a per-client basis.
  • Removing Facilitators from F2F Sessions will now trigger a cancellation email to the facilitator when configured on.
  • Fixed a bug where editing a nested label two-levels deep wouldn’t pre-select the parent label which prevented it from being saved.
  • Added support for the Loco integration to send translations for each of the option labels in Multiple Choice, Select, Rating Scale components, etc.
  • Fixed a bug where the session attendance report wasn’t showing the latest attendance status due to a deprecated report field being used.

Screenshot of ClearXP Rich Text Editing

  • Redesigned Rich Text Editor Controls which have now been moved from an embedded toolbar in the CMS text component to a floating toolbar. This improved design should no longer interfere with the content on the page and also provide an improved user experience when setting headings or other custom formatting.
  • Face-to-Face Event Series is a new option for Face-to-Face events that allows an Event to be created as a series of sessions that must all be attended before the event is considered complete. Event Series contain a number of unique features including:
    • Adding a session to a series will automatically create all the parts required for the series.
    • Enrolling users into the series will enrol them into all sessions in the series.
    • Users can be removed from just a single session in the series and still be marked as completed if they attend the same part from a different session.
    • Custom completion rules for determining which sessions must be attended to be qualified as complete for the Event Series.
  • The Face-to-Face Enrolled Users screen now supports pagination for improved performance when a large number of users are enrolled.

Screenshot of ClearXP workflow editor

  • New Learning Campaign Builder functionality that exposes the ability to add workflows to any activity, which includes the following functions:
    • Triggers can listen for any tracking event with conditions that can look at the tracking statement itself or user profile information to switch what action occurs.
    • Actions can occur in real-time or be scheduled
    • Notifications can include deep links to any activity, not just the one the workflow is attached to – in this way, learning campaigns can be built that drip-feed content over time.
  • User Profile Screen updates, including:
    • Activity Completion drill-down now shows the number of attempts for that completion.
    • The ability to override a completion status and specify a completion date and comment.
    • New action buttons for re-indexing as well as refreshing a user’s state for the activity.
  • Filter Conditions exposed on the CMS User Selection component which adds the ability to control what users will appear in the list based on dynamic rules.
  • Face-To-Face Locations are now exposed as a new Activity Type that can be filtered and created from the activities screen. This allows you to create Venues and Rooms that can be attached to Face-to-Face events.
  • Fixes a bug where variations wouldn’t refresh when going in and out of an activity and the variation conditions would change.
  • Fixed a permission issue where assets that were uploaded as private and assigned to a user couldn’t be opened in the Learning Hub.

Screenshot of ClearXP variations editor

  • Variations Manager released which allows the creation of Content Variations for a CMS activity. Variations can be to dynamically adapt the page content for different audience groups. Example use cases include:
    • Show different text content or messaging for users in different geographical areas.
    • Show or hide content for users if they are enrolled into the activity or not.
    • Changing the wording of assessment questions for the learner vs the assessor.
    • Perform A/B testing by making micro-improvements to the page and testing the results (this process will be formalised in a future release).
  • Expression of Interest Dashboards now support configuration for showing EOIs from multiple activity sources.
  • Calendar/Outlook Integration support added for emailed face-to-face invites which will now automatically add the face-to-face Session to the user’s calendar. When cancelled, the calendar event will also be automatically removed or marked as cancelled.

Screenshot of ClearXP role permissions

  • Role-Based Attribute Whitelisting can now be used to control what attributes users are able to see. This can be used to hide sensitive attributes (such as Date of Birth or Pay Scale) from users except those with elevated permissions. Other improvements to the Roles screen include:
    • Redesigned UI to split Assigned Users, Permissions and Attributes into sub-navigation tabs.
    • Unsaved changes highlighted against each role and the ability to switch between roles without losing unsaved changes.
    • A warning message now appears when leaving the Roles screen without first saving changes.
  • Enrolments Version History can now be accessed via the hamburger menu on the Enrolments screen. Similar to the User Profile history, these shows a side-by-side comparison of what changes were made and when
  • Enrolments Export will now include all nested activities in the extract – that is, when the enrolment includes a hierarchy activity, the export will include all children from that hierarchy.
  • Learning Hub Launch Popups (used for What’s New messages) now support multiple activities and can be configured to always show or only show when a user accesses with an unsupported browser.
  • The Activity Analytics Assessment screen now shows survey responses although this could use some additional configuration.
  • Fixed an issue where the Enrolment Type setting wasn’t correctly defaulting to Admin.
  • New Loco Integration enables support with Loco’s third-party translation service for ClearXP CMS content. When page changes are published, these are automatically uploaded to Loco for translators to fill-in missing translations. New translations are periodically checked and pulled back down to ClearXP before being populated against the content.
  • Fixed a bug where the enrolments export had stopped working.
  • Fixed an issue where sending test notifications for a face-to-face event would not populate any session placeholder fields.
  • Added a check prevent the “you have errors” validation message from incorrectly appearing when navigating from an event to a session.
  • Fixed the user invite form not working when a date attribute was added to the user.
  • Fixed an error that was occurring when marking attendance for users in a session and the location for that session did not contain a room.

Screenshot of ClearXP Face-to-Face session form

  • Face-to-Face Management Design Overhaul to align with how activities are managed across the rest of the platform. This includes:
    • A cleaner and more refined user interface splits Events and Session details onto different screens with a new paginated, sessions list view making it easier to find sessions under an event.
    • Thumbnails, banners and publish settings can now be changed for both events and sessions.
    • Events and sessions now include the Analytics tab for reporting and exploring analytics.
    • Improvements to performance when adding users to a session and searching for a venue.
  • Early Cohort Management functionality released that allows the creation and assignment of users to an arbitrary number of cohorts. Cohorts can then be used to limit social functionality and group users together when assigning face-to-face sessions.
  • Fixed an error occurring when trying to to edit notifications on a cloned session.
  • Added support for uploading gif images.

Screenshot of ClearXP version history

  • New Version History table has been added to show an audit log of user profile changes that have been made to a user’s profile, including the author and date the change was made. Expanding the version history will show which fields have been changed between versions.
  • Activity Search now includes autocomplete suggestions for dynamically applying filters to the search results – start typing an attribute name and the search will allow you to filter by that attribute.
  • The Users Listing now includes the user’s status (active, inactive or deactivated) and will visually fade out deactivated users in search results.
  • Completion Records now include a new Assigned Date metric which indicates the date the activity visually appeared in the learner’s Learning Hub (this may be different to the Start Date if the user was assigned the training after the Start Date had passed).
  • Fixed a bug where switching an activity’s content between CMS Page and some other format (External URL or eLearn) wouldn’t allow the content to be resaved as CMS.
  • Improved performance of user bulk upload when the unique attribute is numeric.
  • Video Conferencing added as a new standard field for Face-to-Face sessions that will appear as a dedicated “Join Conferencing” link on the session screen when added.
  • New Notifications Metrics exposed in the Data Explorer that allow reporting on user attributes for the recipients of a notification.
  • Fixed an issue where responses to Rating Scale (likert) questions weren’t being indexed correctly and so the Selected Choice option wasn’t available in reports.
  • Fixed a bug where certain enrolment workflow configurations would trigger the Assigned notification even if the user had already been assigned that activity.
  • Fixed an issue in the CMS where content was being unexpectedly replicated (activity carousel items as well as text paragraphs).
  • Enrolment Export added to the enrolments screen that will export based on the checkbox selection or any search/filters applied.
  • CMS Activity Search now includes toggle filters for Program or System-wide search and search results now respect the activity scope assigned to the user.
  • Data Bulk Import now supports the ability to bulk import earned achievements such as badges – when importing data against a badge, the badge will now be awarded to that user.
  • Fixed an issue where editing a child label wouldn’t save that label unless the parent was re-selected. The UI now pre-selects the parent of a child label to prevent this issue.
  • Fixed a bug where adding a CMS logic condition of “when answer does not exist” and saving would revert to the “when answer exists” condition when editing a second time.

Screenshot of ClearXP activity screen

  • Activity screen overhauled to split all the different sections into a tabbed navigation – tabs also only appear when relevant settings exist for the activity being edited to prevent an overwhelming number of on-screen settings.
  • Auto-Mapping of Bulk Import columns based on naming convention. If the column name in the spreadsheet file matches an existing system field, then the column will be auto-mapped preventing the need to manually map all columns.
  • The workflow ***Assign Task***** action** now supports new options for setting the type of task (approval or assessment) and when set to assessment, includes an option for selecting the assessor role for the user that will be performing the assessment (this feeds into reporting data).
  • Fixed the face-to-face session conflict check which wouldn’t always pick up conflicts if the dates weren’t fully overlapping.
  • Changes workflow processing so that dynamic Start and Due dates will be updated when the source metric or param is changed (this was previously only working with attribute changes).
  • Enrolment Workflows now include a new Locked status that can be used to visually lock an activity if prerequisites or other conditions haven’t been met.
  • New 360 Assessment template that can be used to create custom quizzes that can then be assigned to other users to conduct 360 assessments of an individual.
  • New User Selection component added to the CMS that allows learners to pick a user or multiple users from a dropdown selection. This can be used for the creation of “select a mentor / training partner” questions, or even to feed the selection into an Activity Workflow for the assignment of approval/assessment tasks.
  • The Data Explorer contains new face-to-face session metrics such as all activity settings (registrations open/closed, etc.), activity details (cost, available places, etc.) and the ability to report on Facilitator fields such as their name, user attributes, etc.
  • Fixed an intermittent issue where activities in the carousel component wouldn’t always be locked correctly if the prerequisite conditions hadn’t been met.
  • Fixed a visual bug where embedded activities weren’t appearing in the CMS editor once added.
  • Fixed an issue where completions weren’t being recorded for activity workflow activities that contained both a “Complete Workflow” and “Assign Content” action in the same step.
  • Completion Certificates awarded to a learner will now appear in the Learning Hub under the learner’s Achievements on their profile screen.
  • New Slider CMS Component that can be added to quizzes to allow learners to respond to range-based questions. The component can be configured with min/max values as well as a step size to control the number of increments.
  • Improvements to Completion Dashboards including:
    • Addition of overdue status to module breakdown report.
    • Roll-up of module status to higher-level activity when Reporting Activity is set.
    • Fixes to various roll-up calculations.
  • Activity Feedback is now able to be enabled for hierarchy modules.

Screenshot of ClearXP pathway component

  • New Learning Pathway component that can be used to add a dynamic nested pathway to a CMS page. Pathways can be extend to any arbitrary depth or complexity.
  • Additional report filters including:
    • The ability to automatically include all activities that match a given activity attribute in a report.
    • New labels option for including all activities grouped under the specified label.
  • Improvements to bulk resource editing including a new “Select All” checkbox for selecting all resources on-screen as well as performance improvements for applying large numbers of label changes at once.
  • EOI Dashboards may now be configured with filter overrides to only show applications that match predefined rules (such as only new applications within a date range, etc.).
  • Completion Records now include an additional completion date metric that is converted and stored in the learner’s preferred timezone for improved internationalisation support.
  • Fixed an issue where the realm selector wasn’t showing in the non-primary realm due to an incorrect permission check.
  • Improved processing performance for both enrolment and module changes.
  • Fixed an issue where some users/groups weren’t appearing on the roles screen if the number of roles and assigned users/groups exceeded an arbitrary system limit.
  • Fixed a bug where applying custom filters to a dashboard report and then attempting to edit that report in the data explorer was resulting in an error occurring.
  • Changed report cloning to also clone the permissions and sharing options from the source report.
  • Fixed an issue where report and attachment sharing options would show old data if editing, saving and then editing again.

Screenshot of ClearXP video engagement dashboard

  • New Video Analytics exposed in the analytics dashboards that show the following when drilling into an activity that contains an embedded video:
    • Count of users who have watched the video by timecode – this helps to reveal common points at which users stop watching a video.
    • How much of the video has been consumed over time.
    • Common video control interactions such as playing, pausing and skipping.
  • Label Management overhauled to allow easier creation and assignment of labels:
    • Checkboxes now exist for selecting and assigning a label to multiple resources in a single step.
    • The ability to create new labels from within the label assignment dialog.
    • User Groups now contain label support for organisation.
  • ClearXP admin access is now tracked just like any other piece of learning content so admin utilisation can be reported on in the same manner as any other activity.
  • ClearXP page titles now dynamically update to reflect the screen and resource being accessed, making it easier to identify when multiple browser tabs are open.
  • Learning Hub Manager Assigned functionality now utilise the same permission scope as manager dashboards. This means if a user belongs to a manager’s team (either direct or indirect), the manager will be able to assign them learning.
  • Fixed an issue where ClearXP wasn’t redirecting correctly when SSO was configured on.
  • Fixed a performance bug where accessing content as Guest account was slowing down the browser.
  • Changes tracking of likert scale questions to resolve the selected choice which can be used to report on the label of the choice, instead of just the internal value.
  • Fixed a data processing issue where manager assigning content would sometimes cause the user’s active registration to be lost.
  • Face-to-Face Expression of Interest setting expanded to include three possible options – disabled, always enabled, or only enabled when no available sessions.
  • Fixed an issue where unpublished courses weren’t getting filtered out of search unless re-saved.
  • Changed Face-to-Face clone functionality to also clone any custom notification settings/messages.
  • Fixed Face-to-Face clone functionality not sending Facilitator-Assigned notification message for the cloned session.
  • Enrolments now include a dropdown selection to select the enrolment category from a preconfigured list – i.e. Mandatory, Recommended or any others that have been defined in the system.
  • Analytics Dashboard expanded to be able to drill down multiple content depth levels – i.e. from screen to quiz to question, etc.
  • Improved load performance of dashboard completions reports which were timing out with very large numbers of users. This fix also improves search and filter performance for the report.
  • Many fixes to bulk upload functionality including:
    • Better stripping of whitespace or invalid characters
    • Validation when importing sessions and not attaching to a parent event
    • Validation when importing a resource and it encounters multiple duplicates
    • Validation on emails to force correct format

Screenshot of translations in ClearXP CMS Editor

  • Multilingual Capabilities have been exposed across the platform, this includes:
    • The ability to specify different activity names/descriptions per language.
    • In-built editing of CMS content for different languages, including changing text content, images, videos, question names and any other text-based properties.
    • When a learner accesses the Learning Hub, all content will be displayed using the language from their user language preferences, otherwise falling back to their configured browser/system language.
  • Exposed Enrolment References on the Groups screen to show what enrolments a user group belongs to.
  • Exposed Role/Permission References on both the User and Group screens, including the ability to add the user/group to a new role and customise their permissions scope without having to change screens.
  • User Activity/Completion table now supports searching, sorting and the ability to reset state for a given activity.
  • The Data Explorer now supports reporting on the Notifications data source making it possible to report on the number of notifications sent out by channel (hub, email or push).
  • Enhanced Tracking added to Tab and Section components – tabs will track when toggling between different tabs and sections will record when they enter into the user’s viewport.
  • Fixed incorrect pagination on the user activity table.
  • User Activity panel added to the user profile screen that will show a searchable table of activities the user has accessed, along with completion status. Each activity can be expanded to see the user’s stream for that activity.
  • Expression of Interest activities now support the ability for an admin to unregister a user from the program (and specify a reason) from the completions table after the user has been approved and enrolled.
  • Multilingual support added to activities so that activity names and descriptions can be customised per language with the appropriate language selected automatically based on the logged-in user’s preferences.
  • Performance improvements to jobs processing that means overnight enrolment workflow changes are now more than 8x faster to process.
  • Fixed an issue where Exporting the attendance status for a F2F session wasn’t showing the Download button.
  • The response output format has been changed for the Date Picker component since this was causing issues with back-end processing of dates.
  • Fixed an issue with activity scope being applied incorrectly when a user belongs to multiple roles and one includes unlimited scope.

Screenshot of ClearXP analytics dashboard

  • New Analytics Dashboards that provide drill-down reporting from a system level, down to program, module and even question-level analytics. These include:
    • High-level view of how users are interact with the platform – access and completions over time, as well as sharing, assignments and user ratings/feedback.
    • Summary and breakdown of what achievements, rewards and badges are being earned and from which activities.
    • Ability to see what resources are getting accessed the most along with how users are finding those resources (via search, assignments, program pages, etc.).
    • Snapshot view of trending activities, completions and what audiences are accessing on which devices.
    • Customise the date range for dashboards or filter by user attribute or group.
    • Drill into any piece of data to see finer detail or save as a dedicated report that can be exported, shared or emailed.
  • All Reports and Data can now be exported to Excel format as well as CSV.
  • The CMS Hotspot component now includes an option to display a completion status tick as each hotspot is completed.

Screenshot of ClearXP CMS Editor

  • Upgraded the Rich Text Editor in the authoring tool for improved text-editing and formatting capabilities including:
    • Different heading sizes for consistent styling.
    • Embed bullet and numbered lists, including nested lists.
    • Format text as a block quote or monospaced.
  • New Reference Component that allows embedding dynamic values pulled from the system, including any of the following:
    • The user’s name or any of their attributes (State, Position, etc.).
    • The Activity’s name, description or any defined activity attributes.
    • Responses to questions and quiz scores, even across different screens.
  • Added check and default value when importing an xAPI package with a tincan.xml file that doesn’t include a defined language in its metadata fields.
  • Fixed an issue where PDF generation was failing for completion certificates with missing fields.

Screenshot of ClearXP Feedback analytics

  • Activity Quality Summary will now display for activities that contain feedback ratings. The summary will show a breakdown of ratings received along with any feedback comments provided by learners.
  • Social Analytics Data has been added for activities that contain social feeds, including:
    • A time-series chart of posts/comments/likes over time
    • A breakdown of social interactions by type and user attribute
    • A listing of top-liked posts in the social feed.
  • Fixed image thumbnails not loading in iOS and Safari browsers for customers using a vanity domain name.
  • Fixed an issue where group updates may have been timing out due to large numbers of user changes.
  • Improved component ID generation in the CMS editor to prevent the chance of two components using the same ID.

Screenshot of ClearXP Logic Editor

  • Introduction of a new Logic Component for content authoring that allows building of more complex interactions, such as:
    • Selective release of content by enabling/disabling parts of the screen until earlier content has been completed.
    • Decision tree and branching scenarios by dynamically linking to screens based on previous responses and interactions.
    • Display Dynamic feedback and content based on responses to earlier questions.
  • CMS screens panel has been redesigned now with the ability to re-arrange screens by dragging and dropping.
  • Activity Completion Reports can now be opened in the Data Explorer to allow for editing or scheduling the report to be emailed out.
  • Email Recurrence for Scheduled Reports now have a new option for ending the recurring report on a specific date.
  • Fixed an issue where removing individuals from a user group wasn’t displaying the “unsaved changes” message.
  • Changed activity clone behaviour so that custom settings will also be cloned from the source activity (previously they were being reset).
  • Fixed an issue where the “Toggle Unlock” button wasn’t always working when editing the CMS Reward component.

Screenshot of ClearXP Program Editor

  • Program Activity Type which includes:
    • The ability to sandbox a collection of activities under a common parent Program for the purposes of administration and reporting.
    • Users with their permission scope set to a Program will only be able to access and create activities underneath that program.
  • New Certificate Achievement that will allow you to select an uploaded PDF that will be awarded as a certificate of completion when a user completes the course. If the PDF is created as an editable form, then the form fields in the generated certificate will be populated with the user’s name and completion date.
  • Manager-Assignable Activity Setting which provides the ability to restrict which activities can be assigned by a manager, either by disabling altogether or by setting as non-mandatory.
  • CMS Enhancements including:
    • Images can now be uploaded within the authoring tool itself instead of having to select a previously uploaded image.
    • Hovering over a component now highlights the margins and padding that has been applied to that component to make it easier to identify the source of whitespace.
    • Navigating a multi-screen activity will now scroll to the top of the content whenever the screen is changed.
    • Improved functionality for dragging a component within the editor so that the page will scroll more predictably as you drag towards the top or bottom of the screen.
  • New Report Options including:
    • Ability to select Multiple Choice Option as a response value so that the report will output the name of the selected option instead of the unique ID.
    • New filter option to filter on score for a question.
    • Changed response filter into a single option that will filter against numeric and text responses.
  • Fixed a bug with Feedback and Column components getting reinitialised when selected. This was causing multiple issues where styles/content changes would either disappear or get duplicated.
  • Changed behaviour of cloning/duplicating container components so that the cloned content will appear after the original instead of inside it.
  • Improved CMS copy and pasting functionality to ensure styles are retained and undo/redo works more predictably.
  • Fixed a sporadic issue where report templates wouldn’t always have any saved filters applied on first-load.
  • Fixed a bug where adding, saving and then removing a user attribute would mean the newly created attribute would still exist even after deleting and saving again.
  • Send Notification functionality updated to include:
    • The ability to set the notification recipients to only overdue users for that activity
    • The ability to use an existing workflow notification as the type – this means that the pre-configured email settings and message for that notification will be used when sending the notification ad-hoc.
    • Improvements to processing performance of notification sending.
  • Notification Email Templates now split the placeholders for User and Recipient, so you can address an email to the Recipient if received on behalf of another User.
  • Manager Dashboards now include pagination for teams with large numbers of users.
  • Improved enrolment processing speed for Single-Sign-On flow so that assigned learning appears immediately after first sign-in.
  • Fixed permission controls on Manager Dashboards so that a user assigned to multiple different dashboards will only pull in the users allocated to the specific dashboard they’re looking at.

Screenshot of ClearXP Manager Dashboard

  • Learning Hub Dashboards improvements, including:
    • A new high-level summary view for managers of multiple teams that can be drilled into view team-specific dashboards.
    • Finer-grained permissions control so that users or groups can be assigned specific dashboard views with scope set to any arbitrary users. This enables the ability to assign dashboards to users who may not ordinarily belong to that team.
  • Expression of Interest Dashboards now include the ability to provide an additional comment when declining the expression of interest. This reason appears in the summary table as well as the drill-down stream.
  • Enrolment Status reports now contain the option for reporting on the user’s Start Date and Due Date.
  • Full Screen CMS Template now contains a Pass Grade option that will send completion and success if the user scores above that mark.
  • Changed user deletion to redirect away from the user profile screen – this prevents an issue where deleting and then re-saving the user would cause them to re-appear in search results.
  • Fixed a bug where certain saved reports could not be reloaded correctly.

Screenshot of ClearXP Admin Dashboard

  • Admin Dashboards now include a new status for learners who have Not Started the activity vs users who are In-Progress but have not completed. This status displays in all summaries as well as the user completion report.
  • Enrolment Workflows is now able to utilise custom completion fields (i.e. Issue Date and Expiry Date) as Trigger Conditions.
  • Learning Hub default thumbnails and banner images are now able to be customised per type so a different default image can be set for different activity types.
  • Activity Labels can now be added to an activity directly from the Activity Edit screen, and these labels can be clicked to navigate to a list of activities underneath that label.
  • Label Filters are now preserved when navigating backwards and forward through browser history.
  • Activity Attributes now support configuring a preset dropdown list of values as well as date and number types instead of only free-text input.
  • Completion Status reports now contain the option to be filtered by user.
  • Added support for embedding nested CMS activities on iOS.
  • Fixed an issue where report columns were being duplicated when saving.
  • Changed unpublish functionality to apply enrolment changes sequentially instead of all at once, which will prevent performance implications when large numbers of users are affected.
  • Fixed an unexpected error that was occurring when activating an account and no activation email had been configured.