2022
2022/12/15
Section titled “2022/12/15”
Enhancements
Section titled “Enhancements”- Learning Hub Dashboard Upgrades
- Multiple Dashboard Support means users can now be assigned more than one manager dashboard (i.e. Team as well as State-wide views of their organisation).
- All Past Completions will now be shown when searching for learning activities from the dashboard and users have previously completed the activity but are no longer assigned. This helps for compliance reporting where a user may have been required to complete a module previously but are not currently assigned so aren’t showing up in the default dashboard view.
- External dashboard links can now be assigned to users so that clicking the nav item will take them to an external page. This can be used to link to PowerBI or other higher-level reporting.
- CMS Improvements
- New Header component that will stick to the top of the page and move with the scrollbar. Header also includes a progress bar for showing the current progress.
- The Progress component now supports Logic for updating the current progress of the course.
- Section components now include an optional transition for animating onto the screen when shown.
- Added permission checks to user bulk upload so that admins can’t accidentally update profile values, groups or enrolments if they don’t have write access.
- Improved thumbnail generation for activity banners to prevent cropping at smaller resolutions.
2022/12/07
Section titled “2022/12/07”Enhancements
Section titled “Enhancements”- Improved Payments Support
- Promotions can now be created that will apply a percentage or fixed amount discount to any courses or workshops being purchased. Promotions can be configured with a start/end date to control when they’re active.
- Users who make a purchase will now receive a custom receipt generated from ClearXP including all line items in their purchase instead of the default transaction receipt from our payment provider.
- Refunds are now supported so that users who incorrectly make a purchase can now be refunded either the full amount or a partial amount with a refund receipt sent automatically.
- The Learning Hub now filters registered face-to-face sessions from Assigned Learning by default since these can now be found on the calendar instead.
- Activity Workflows now support a retroactive mode where past triggers can run against the current date. This means that a new workflow configured to send a notification when someone registers for a workshop, will send the notification immediately even if the user registered months ago.
- Videos can now be launched directly instead of having to be embedded in a CMS page.
- Fixed a completion roll-up issue for face-to-face sessions where the completion date was being set to the last date the user accessed the session if they had re-opened the session details after the session end date but before the facilitator had marked attendance. This now correctly uses the attendance date.
- Changed bulk import for session facilities/venues to replace the current value instead of adding to it. This was causing a bug where you couldn’t update a venue with bulk upload.
- Changed the tasks list to sort by completion status first so that really old, incomplete tasks will show up in a user’s assigned tasks list.
2022/11/23
Section titled “2022/11/23”
Enhancements
Section titled “Enhancements”- Interactive Video Transcripts
- For videos with transcripts attached, an optional transcript sidebar can be enabled. The sidebar will scroll along with the video and highlight the text that is currently being spoken.
- Learners can also click at any point in the transcript to skip the video to that point in time.
- The sidebar can also be collapsed for learners that would like to hide the transcript.
- Public Portals
- We have expanded our support for anonymous access to activities to allow the creation of fully public sites. These portal pages can be published and accessed publicly like any other website.
- Users accessing public portals will be tracked as anonymous guest accounts until they move through a conversion funnel and become active users.
- Public pages are SEO-enabled and will be indexed correctly by Google.
- Admin Enhancements
- Notification Recipients for workflows can now be sent to specific users instead of just the learner or manager.
- Scheduled Reports now allow sending the report as a direct CSV attachment instead of a zipped file. This is useful for smaller, daily reports.
- Bulk uploading activities now correctly auto-maps columns labelled as “ID” to the Activity ID.
- Fixed an issue where the manager dashboard wasn’t always showing certain activities as overdue when the user was enrolled into the same activity twice.
- Improved error handling when uploading eLearn packages with invalid metadata.
2022/11/09
Section titled “2022/11/09”
Enhancements
Section titled “Enhancements”- Facilitator Availability Calendar
- New dashboard for displaying face-to-face facilitator availability across the system.
- The calendar will show all facilitators and the sessions they have been assigned as well as any unavailability they may have marked within the Learning Hub.
- The ability to view the calendar at a month or day granularity.
- Face-to-Face Multi-Session Attendance
- Face-to-Face Sessions are now able to be configured to require learners to attend a minimum number of sessions before they receive a completion for the Event.
- Self-registering to a multi-session event will allow learners to select and register for multiple sessions at once. For single-session events, learners can only register for a single session.
- The Learning Hub Events screen now also lists sessions a learner is registered into if the learner was registered via an admin and for past sessions (previously only visible sessions would be shown).
- The Activity History panel now supports registering decisions that belong to multiple phases.
- The Learning Hub mobile view now supports nested links in the slide-out profile menu – these links will appear as an expandable dropdown list.
- Fixed a bug where the Add to Session button wasn’t correctly enrolling users from the Expressions of Interest table.
- Fixed a couple of issues with the Learning Hub Calendar screen not showing recorded Unavailability if the facilitator wasn’t enrolled into any sessions or if the unavailability was for just a single day.
- Fixed support for User Group conditions when used with variations.
- Improves the performance of notifications processing so that bulk sending large volumes of notifications in a short period of time will no longer affect overall system performance.
2022/10/27
Section titled “2022/10/27”
Enhancements
Section titled “Enhancements”- Activity Bulk Upload now supports updating of the activity’s Status including clean-up of enrolments and triggering of cancellation emails when bulk deactivating.
- Data Explorer now incudes a new Date Enrolled metric for Enrolment Status reports.
- New Nudge Subscription CMS Component that can be used in conjunction with workflows to subscribe to multiple nudge “topics”, including the selection of when nudges should be received.
- The WebEx Integration now supports overriding the number of minutes a user can join before the host – this can be set to to 0, 5, 10 or 15 minutes (in-line with the options that WebEx support).
- Fixed the face-to-face two-step approval setting incorrectly enrolling the user after the first approval.
- The Manager Selection CMS component now works correctly with custom manager hierarchies.
- Fixed issues with the Tasks List component not restoring state correctly and also disables the task checkbox when the containing quiz has been disabled.
- Fixed some style issues on the Social Feed component when displayed on native devices.
- Added support for bulk importing activity attributes with multiple values so that comma-separated values will now be displayed correctly in the UI.
- Fixed expiring of already expired modules – previously a workflow that triggered an expiry when the previous action was “expired” meant the activity wouldn’t be re-expired. This now works as expected.
2022/10/20
Section titled “2022/10/20”
Enhancements
Section titled “Enhancements”- Program Owner Dashboards improvements:
- All graphs and tables now respect the date range selected and will filter data matching that range.
- The Completions tab now includes a breakdown of child completions for pathways and module hierarchies, including easy navigation to a child.
- Median duration to complete has now been exposed along with Average duration.
- Support Ticket data has now been exposed under the Analytics tab. Note that this data must first be connected to an external data source.
- SCIM Support:
- ClearXP now natively supports SCIM (System for Cross-domain Identity Management) and can be enabled on your platform by contacting our support team.
- User details will be automatically synchronised in real-time between ClearXP and your company’s identity provider, removing the need for custom data feeds.
- A schema can also be defined to customise what user attributes are synchronised and how they are mapped to users in ClearXP.
- Performance Goal-Setting now supports the ability to prevent goals from automatically flowing through to subsequent performance cycles.
- An Assigned Learning CMS Component has now been added that can be used to pull in all learning matching an enrolment category to be added to custom CMS pages.
- Fixed an issue where video conferencing and Instructor details were being incorrectly cleared when saving a Session.
- The Coursera integration now supports approval of EOIs for users who have previously been invited to Coursera. Previously the approval would fail because an invite had already been sent.
- Fixed the standard activity settings (visibility, etc.) not displaying in the admin UI for video activities.
2022/10/06
Section titled “2022/10/06”Enhancements
Section titled “Enhancements”- The Enrolments Listing screen now includes autocomplete filters allowing admins to find any enrolments that reference the user or activity being filtered on.
- The Events Expression of Interest table now includes a column indicating whether any of the listed users (who had submitted EOIs or joined the waitlist) are currently enrolled into a session for that event.
- The Activities Carousel CMS Component now includes an option for hiding activities from the carousel – this is useful when used with a pathway and certain activities need to be shown separately.
- The Activities Carousel also now supports a Logic event for triggering interactivity when all items within the carousel have been completed.
- Face-to-Face self-registration implementation has been overhauled to better handle concurrency. The “places limit” on the session is now strictly adhered to and cannot be exceeded if multiple users apply for the same session at the same time.
- Fixed the Edit Report button not working for the Expression of Interest Dashboard.
- Fixed a bug where replacing the thumbnail or banner image for an activity wasn’t saving correctly.
- We fixed multiple issues when cloning a Session Series:
- The parts of the session wouldn’t be correctly linked with the new clone.
- The newly cloned parts wouldn’t be saved unless they had been edited right after cloning.
- WebEx meetings weren’t being cleared from the cloned parts.
- The attendance count now shows correctly when deleting or deactivating a Session Series.
- Fixed an issue where bulk updating a Session Series and the upload file didn’t specify the series that each part belonged to would cause the parts to be broken out of the series and linked directly to the Event. The bulk upload now works more robustly with Session Series activities.
2022/09/29
Section titled “2022/09/29”
Enhancements
Section titled “Enhancements”- Performance Mangement improvements
- Exposed scale descriptions in the activity screen UI for KPI measures.
- The Performance Cycle component will now automatically complete associated tasks if launched by a manager.
- The Performance Cycle table now supports any arbitrary date format for the date headings.
- Learner Log improvements
- The learner log can now be configured to display the total points earned within the system (not just through the logged entries).
- The calendar itself now also shows the dates that points were earned via completing other activities in the system.
- The log export now shows the number of points earned for each entry.
- Improved the Expression of Interest Dashboard load speed when a large number of EOIs exist.
- Fixed a bug with location details being lost when cloning Face-to-Face sessions.
- Fixed the version history dialog failing to load for certain activities with attributes from different schemas.
- Changed the CMS Upload component to disable quiz submissions while an upload is taking place and also propagates error failures to the Quiz if an upload fails.
2022/09/15
Section titled “2022/09/15”
Enhancements
Section titled “Enhancements”- Self-Check In Functionality
- Facilitators for a session will be able to access a Link or QR Code that can be scanned to allow a learner to check themselves into a session.
- Learners can only check into a session within 15 minutes of the session start and end time to prevent link sharing.
- If a facilitator has already marked a learner’s attendance status then they won’t be able to check-in.
- Self Check-In can be enabled at a session, event or system-wide level.
- Certificate Issuing and LinkedIn Integration
- Certificates issued via ClearXP can now be shared to LinkedIn – the certificate awarded email can be configured to include a “Add to LinkedIn” button that will auto-populate the certificate details inside LinkedIn.
- Generated certificates can now embed dynamic fields for any user profile or activity attribute.
- Dynamic date fields now support any arbitrary date format.
- Serial numbers can now be generated for certificates – serial numbers can be configured to match a specific format (combinations of letters, character length, etc.)
- The certificate name can now be overridden so it doesn’t need to match the generated filename. Certificate names can also be dynamic based on the activity that was completed to earn them.
- PowerBI Shareable Links
- Any report can now be used as a PowerBI Datasource by the creation of a shareable link. Shareable links are refreshed nightly to ensure PowerBI will show the most recent report results.
- An Expiry Date can be set on a shareable link to provide access to the data inside a report for a limited timeframe.
- Shareable links can be deleted at any time to immediately revoke access to that data.
2022/09/08
Section titled “2022/09/08”
Enhancements
Section titled “Enhancements”- Extended Cousera Integration
- Catalog synchronisation will pull courses from whitelisted programs and import them as launchable activities inside ClearXP.
- Expression of interest integration allows users to apply for a Coursera course or program and upon acceptance, will be invited to join the Coursera platform and be enrolled into the program.
- Enrolment integration will listen for users selecting a course inside Coursera and automatically assign them the same course inside ClearXP so they can easily continue from where they left off inside Coursera.
- Course progress integration will pull the user’s current progress from Coursera and import it as tracking data inside ClearXP. When the user completes the course then they will also be marked as completed inside ClearXP.
- Coursera tiles inside ClearXP now include internal logic and are smart enough to direct to the program-specific Course content page when the user is enrolled or the public course page when the user isn’t enrolled.
- Admin Dashboard Improvements including breadcrumb navigation, improved UX and the addition of video analytics data.
- Generated Attributes can now be added to activities that will be calculated from a predetermined formula (i.e. roll-up all values from child activities).
- Mark Attendance Tasks are now issued at the Session End Date to all facilitators if attendance hasn’t already been marked. These tasks will then show up in the weekly digest email for outstanding tasks.
- Increased the maximum upload size for files to 5Gb.
- Fixed a bug where bulk uploading users wasn’t triggering the invite email to be sent.
- Fixed an issue where cloning a session with an attached WebEx meeting wouldn’t correctly clear that meeting (meaning WebEx couldn’t be re-added to the cloned session).
- Added support for uploading SCORM packages where the zipped package contains a top-level folder instead of just the package contents.
- Removed the centre alignment on PDF certificate generation.
2022/09/01
Section titled “2022/09/01”Enhancements
Section titled “Enhancements”- Learner Training Plans and the Learning Calendar now support an “approval mode” where the plans and calendar entries won’t be marked as completed until an approval task is confirmed.
- Learner Log Enhancements
- Time and hours are now marked as optional fields so that log entires can be collected for a day at a non-specific time.
- The log now supports an approval flow so that log entries aren’t recorded until an approver confirms them as correct.
- The load speed has been improved so that log entries and points earned are only loaded for the calendar month currently being shown.
- Adds the ability to disable hours from being shown on the calendar and summary chart and the exported entries.
- Fixed the notifications dialog not loading correctly for sessions that didn’t contain workflows.
- Fixed an error that was occurring when attempting to submit multiple choices questions that contain more than one answer and options were using negative scores.
- Fixed a number of templates not loading correctly in Safari.
- Changed task notifications to pull email options from the attached activity instead of the task itself.
- Fixed an issue where the module roll-up completion status wasn’t being calculated when a user is first enrolled into a module due to a user profile change.
2022/08/25
Section titled “2022/08/25”
Enhancements
Section titled “Enhancements”- New AI Comment Flagging functionality will scan all feedback comments in the system for negative, abusive or at risk behaviour and summarises the results on a dashboard. The flagging functionality allows admins to override detected flags to help train the AI algorithm to produce better results.
- The Social Feed component has been updated to show how has liked a post when hovering over the post’s “likes” count.
- Dashboard Charts now support dynamic filtering and interactivity so they can be linked together on custom dashboards.
- Dashboard Report Table now supports pagination when a large number of results are returned.
- Edit Email Notifications dialog now allows editing of the email messaging for scheduled notifications configured in the workflow.
- Changed the search box to search against the activity name or unique attributes when searching through tasks from the user profile screen.
- Improved the performance of the user profile screen when the system detects many linked accounts.
- Fixed the export button on bulk upload not working when no errors or warnings are present.
- Fixed the minimum respondents option not working correctly in the Performance Assessment template.
2022/08/18
Section titled “2022/08/18”
Enhancements
Section titled “Enhancements”- Cohort Enhancements
- An Assign Users tab has been added to the activities screen that allows the ability to enrol users directly into an activity.
- From the cohorts screen, each user now includes a list of cohorts they belong to for easier management and assignment.
- Bulk upload now supports adding users to program cohorts.
- Admin Improvements
- It’s now possible to impersonate a user directly from their User Profile screen.
- Any linked accounts detected for a user are now displayed under their profile with the ability for admins to transfer completions from an old profile to new one.
- Fixed an issue where assigned Sessions weren’t showing up on the cohorts screen.
- Support for SRT closed caption files has now been added (previously only VTT was supported)
2022/08/11
Section titled “2022/08/11”
Enhancements
Section titled “Enhancements”- Learner Training Plans
- A new Training Plan CMS component can be used to build a form for users to create their own training plans based on self-selected development areas.
- Available courses will be automatically filtered by the areas the user has picked from the dropdown selections.
- Users can also create a training plan with any arbitrary external training by selecting the “other” option.
- Training plans can be exported to PDF or sent to a manager for approval.
- User Profile Enhancements
- The User Activity table now includes filters for showing Enrolled / Active completions vs all Historical completions for that user.
- A new Notifications tab will now show all notifications that user has received including in-hub, email and push notifications.
- A new Tasks tab shows all tasks linked to that user, including filters for tasks that user has assigned to other people as well as tasks they are assigned.
- Enrolments has been added to the References section to show all enrolments the user belongs to.
- Visibility Filters have now been expanded to support the Learning Hub so that specific activities will only show up in the catalog search if the user matches those filter conditions.
- The Learning Hub Session screen now supports self-registration and cancellation directly instead of requiring the user to visit the Events screen first.
2022/08/04
Section titled “2022/08/04”
Enhancements
Section titled “Enhancements”- Payment Processing functionality released:
- Payment forms can now be created within the CMS to charge users to enrol into activities.
- Payments can be accepted by existing, authenticated users or guest access can be added to a payment form to allow new customers to purchase and sign up for a course.
- All collected payments will be settled and paid out to your bank account on a weekly or monthly schedule. Contact our support team if you’re interested in accepting payments.
- Visibility Filters can now be added to Face-to-Face Sessions so that those sessions will only appear when the filter conditions are met. This can be used to show certain sessions to different users based on their profile attributes (Job title, location, etc.)
- Cohort Management now includes a button to remove the user from all waves/cohorts/circles that they may belong to, as opposed to just the single cohort.
- Admin User Search slide-out panel now supports searching for users by attribute using autocomplete filtering.
- The user profile popup seen when hovering over a user avatar in the admin interface now correctly parses dates and shows them in a readable format.
- Stops KPI ratings from Annual Reviews appearing in monthly check-in reports.
- Changes the Disabled when Full EOI setting to show the EOI button even when no sessions are scheduled.
- Dimensions changed on Hub overlay container to better fit full-screen videos.
2022/07/27
Section titled “2022/07/27”Enhancements
Section titled “Enhancements”- The Tasks Dashboard report now supports completely deleting a task so it will disappear from the system entirely (previously this just supported unassignment so the task would still be visible in the dashboard).
- Outstanding Tasks Digest now support customisation for any arbitrary date-range bucket sizes instead of just being Last Week and Older.
- Preset Reports now include a button to hide/remove columns from the report.
- Hero Banner CMS component now supports options for using the activity thumbnail photo instead of the banner, as well as disabling the opacity mask.
2022/07/21
Section titled “2022/07/21”
Enhancements
Section titled “Enhancements”- Native WebEx Integration that can be enabled for Face-to-Face Sessions and will automatically schedule and synchronise a WebEx meeting with the session start/date time.
- When scheduled, this will automatically pull-in the video conferencing link and join info for the WebEx meeting and attach them to the session.
- When a facilitator opens the Session Screen and WebEx is enabled, they will be shown the Host Key for the meeting so they can join as a host.
- WebEx can be enabled on sessions via bulk upload by setting the Video Conferencing column to “Webex”.
- Face-to-Face Events now include a new video conferencing Join Info field for setting arbitrary text that will appear next to the video conference link on the Learning Hub Sessions screen.
- The Task Workflow Action now supports the ability to set a custom deep-link activity for that task as well as the ability to set the recipient as an Admin – this forces the task to appear on admin dashboards (intended as a replacement for the deprecated Request Approval action).
- The Sessions Table CMS component now supports a read-only mode that allows displaying a list of sessions without being able to self-register into them.
- The Completions and Task dashboard reports now support a back-end configuration option for disabling the drill-down of responses. This is intended to be used where responses are anonymous.
- Changed the Edit Part link for a Session Series to point at the part activity instead of the hierarchy wrapper for that part.
- Fixed the calendar invite export not working from the Learning Hub Facilitator screen.
- Filters guest accounts out of all user search or selection components in the admin UI.
- Fixed bulk import not working for Session Series when the session name column appeared ahead of the parent event name column.
- Fixed a timing issue where a workflow that produces two or more workflow actions from the same source tracking statement could cause one of these actions to be skipped if the actions were processed out of order.
- Changed the Reset Password and Re-send Activation Email buttons in the user profile to send to the user’s Email Address attribute instead of the username field (this would cause problems when the user’s username isn’t an email).
- Fixed a bug where attributes CMS Quiz components couldn’t be deleted once added.
- Fixed a bug where the CMS Accordion component wouldn’t expand when clicking on the text portion of the accordion header.
{% hint style=“warning” %} The Request Admin Approval workflow action has now been deprecated. Please use the Task workflow action with an Admin recipient instead as this offers far more flexibility. {% endhint %}
2022/07/13
Section titled “2022/07/13”
Enhancements
Section titled “Enhancements”- Session Filtering Settings are now on available Events for controlling what sessions will be visible in the registration table. This includes the following options:
- Hide When Full to only display sessions that include available spaces.
- Day/Time Filters for providing a drill-down selection on day of week and time of day so that users can more easily locate sessions that fit their availability.
- Bulk Change Activities from the activity search screen by selecting multiple and then marking them as hidden, visible or active.
- Workflow Actions now allow the ability to set a fixed or dynamic due date when assigning a task to a user. This Due Date will display against their tasks list in the Learning Hub.
- Face-to-Face Locations can now be given a Virtual attribute which will indicate that the map should be hidden from the Session view.
- The KPI Goals component now include an option for displaying past rating responses so that managers can see how learners have rated themselves.
- Changed the order of responses shown in drill-down dashboards to match the question order instead of being random.
- Fixed the video analytics dashboard not loading if the activity wasn’t typed as a video (sometimes this is intentional and now we look for video data instead of relying on type).
- Fixed an issue where Action Items weren’t appearing in a user’s task list due to adverse effects of a previous performance improvement change.
- Fixed a sporadic bug where KPI assessment results were not getting tracked back to the original KPI but instead against the question itself. This was caused by a timing issue on large pages.
- Fixed KPI assessments recording data against the wrong user registration when the manager who is performing the assessment doesn’t contain a custom registration.
- Changed the completion status indicator to respect custom statuses passed to it and not resolve to the back-end data. This is required when looking at the completion status of a direct report.
- Fixed a bug where the attendance status would sometimes show an outdated value inside the facilitator view for the Learning Hub Session screen.
- Changed notification sending to prevent sending notifications to the managers of deactivated or inactive users.
2022/07/05
Section titled “2022/07/05”
Enhancements
Section titled “Enhancements”- New Squadify Integration which provides for a deep content integration with the Squadify assessment process. When enabled, this provides the ability to:
- Build a custom assessment/survey inside ClearXP that will feed data back to Squadify.
- Assign tasks to each member of a team and have their responses track back to the squad leader.
- When the Squadify report is generated, the results will be fed back to ClearXP for the squad leader to access and review inside the platform.
- Bulk Import now supports the ability to upload activities where a column links to a specific user in the system. Previously bulk import would only import the user’s name and not a reference to the user itself.
- Bulk Import also now validates against any filter conditions on the schema. For example, when the schema restricts the attribute to specific user group, then an error will be returned if the bulk uploaded field doesn’t match those conditions.
- The Actor Selection component now supports a new “pre-select results” option that will automatically select all users who match the filter conditions.
- Fixed task activities not always being linked to the correct user registration. This means tasks can now more easily be connected with tracking data collected, such as user responses.
- Fixed an error where version history wouldn’t load for certain activities where an attribute schema had changed from a single value to multiple.
- Enabled support for arbitrary quiz inputs within the Social Comment component.
- Fixed the Actor Selection component still being selectable even when the quiz was marked as disabled.
- Fixed a glitch where the cursor would sporadically lose focus and “jump” when attempting to type in the text input component.
2022/06/17
Section titled “2022/06/17”
Enhancements
Section titled “Enhancements”- Brand new drill-down Admin Dashboards that include:
- A landing page to show activities that have trending completions, as well as a summary of recently viewed module dashboards.
- The ability to search for any activity in the system (restricted by the user’s permission scope) and drill into dashboards for that activity.
- A Compliance tab for a breakdown of users enrolled into the activity and their completion rates.
- A Completions tab for showing all historical completions for the activity, including completions over time and the average time taken to complete.
- A Tasks tab for activities that may include approval or expressions of interest tasks. This also includes a breakdown of which users are assigned tasks and whether they have completed it or not.
- A Content Pages tab that includes all content or child activities that make up the activity, including which are accessed the most. These child activities can also be drilled into.
- An Analytics tab for viewing insights into the activity such as how the activity is rated, device utilisation, sentiment analysis, etc.
- Manager Hierarchies now support precedence rules to allow a fallback to a different rule when if a matching manager cannot be found for a given user.
- KPI Assessments now support a “Comment per KPI” option for displaying a feedback comment box for the entire KPI instead of each KPI measure.
- Fixed the Launch Tracking option not being restored correctly for activities of the asset type.
- Fixed a UI glitch where opening the enrolment workflows screen would cause a calendar picker to show on-screen if that workflow contained a condition with a fixed date.
- Changed the user listing screen to filter out guest accounts by default.
- Fixed a back-end bug where an enrolment which contained an activity with an overridden category could cause any subsequent activities in that enrolment to use the overridden category instead of the default.
- Changed Coursera integration to always import completion data against the user’s current registration.
- Fixed the Pathway component not loading correctly when the “read-only” option was disabled.
2022/06/09
Section titled “2022/06/09”
Enhancements
Section titled “Enhancements”- New Sentiment Analysis dashboard for feedback comments, that includes:
- A breakdown of the tone (positive / neutral negative) and effort (high / medium /low) used across all feedback comments.
- Tables for the most positive and negative feedback received across the platform, sorted by high-effort comments. This allows easy identification of comments that will provide the most meaningful information to businesses.
- The ability to drill into any dashboard/table and export the full set of data for further analysis.
- Functional Admin enhancements including:
- Activities that contain tasks (approvals, EOIs, etc.) will now display the list of tasks under the activity screen with the ability to un-assign or reassign the task to another user.
- The ability to clone and delete user groups.
- The ability to clone and delete workflows.
- The ability to clone and delete roles.
- Performance Management enhancements, including:
- The ability for managers to leave public or hidden comments for the team member in the KPI Assessment.
- New option to disable comments altogether in KPI Assessments.
- Added the ability to rate the success of Development Goals that may have been set in a previous assessment.
- Changed the Performance Management stoplight report so it no longer incorrectly includes N/A values in monthly averages.
- Fixed a timing issue where task state could be lost if the task was accessed or updated in quick succession.
2022/05/26
Section titled “2022/05/26”
Enhancements
Section titled “Enhancements”- Activity Attachments
- sharing modal now includes the ability to edit certain attributes (the specific attributes are configurable).
- sharing modal now includes links to directly access the full activity details of an attachment as well as the asset itself.
- Asset Activities can now have a source activity specified through the Activity Details page.
- Guest accounts functionality now allows users to interact with certain content prior to activating an account.
- Fix certain image attachments not rendering properly within the social components when an activity is accessed through a realm.
2022/05/19
Section titled “2022/05/19”
Enhancements
Section titled “Enhancements”- Face-to-Face Enhancements including:
- Addition of an Expressions of Interest report beneath the Sessions Listing which will show all users who have expressed interest in the Event as well as joined the Waitlist for a Session.
- Session Series now include a hamburger menu button that will provide options for copying the launch URL (or QR Code) for a single part of a Session, as well as an edit button to edit the part itself.
- Changes behaviour of Waitlist button so it no longer appears if the Waitlist is disabled when a session is full (previously it would appear as disabled).
- Enrolments now include options for cloning and deleting the enrolment. Access these through the hamburger menu on the Enrolments screen.
- The Report Chart component now includes options for adding dynamic columns that can contain any arbitrary CMS content. This can be used to generate a report on a learner’s prior results and have them re-assess their abilities based on those results.
- The Social Feed component now includes an option for unpinning previously pinned posts as well as some other UX improvements.
- The Learning Hub can now be configured to show an overall Points counter in the header so users can see how many points they have accrued (overall or within a given month, etc.).
- When saving a Video Conference link against a Session, any extraneous spaces will now be removed.
- Improved the overall load performance of the admin Events screen as well as the load performance of the Hub Session Series screen when large numbers of sessions are visible.
- Fixed the Hub Manager Dashboard drill-down for an activity with large numbers of children which was failing to load correctly.
- Fixed the KPI Spotlight report grouping results under the incorrect month due to browsers discrepancies with local dates.
2022/05/05
Section titled “2022/05/05”Enhancements
Section titled “Enhancements”- Improvements to Bulk Upload functionality including:
- The ability to bulk enrol users into an activity by ID, name or unique attribute. This can be used be to enrol users into any activity of a face-to-face session en masse.
- The upload validation step will now show a if attempting to assign a venue to a face-to-face session and there are duplicates in the system.
- The ability to export all errors and warnings from the validation step to a CSV file.
- UX improvements to show a spinner when the import is taking place and success message upon completion.
- Activity Attributes can now be configured to allow the selection of multiple values or show a user search selector so the attribute can reference a user in the system. The user search now also includes the user’s avatar and highlights whether they are inactive or not.
- The Date Component now contains validation controls for preventing the submission of future or past dates.
- Inactive locations are now filtered out of the dropdown selector when adding a venue or room to a face-to-face session.
2022/04/28
Section titled “2022/04/28”
Enhancements
Section titled “Enhancements”- New Outstanding Tasks Email Digest that can be configured to be sent at any frequency (i.e. weekly) with a list of incomplete tasks assigned to each user. Th email digest will list the 6 most recent tasks from the past week as well as up to 6 tasks from prior weeks.
- The Slider Component now contains an option for tracking a score against each of the different options when configured with the Scale variant.
- Fixed an issue where push notifications were being sent to the learner even though the Hub notification was targeting the learner’s manager.
2022/04/21
Section titled “2022/04/21”
Enhancements
Section titled “Enhancements”- New Prerequisite enforcement functionality that allows:
- The ability to select one or more activities as prerequisites that must be completed before a piece of content can be accessed.
- Prerequisites can be set for any type of content (xAPI, SCORM, CMS pages, assets, etc.) and will be enforced no matter how they’re accessed (search, direct link, etc.).
- The ability to customise the messaging and look + feel of the prerequisite error message screen via the authoring tool.
- The Attachments Component now supports new button and resource variants as well as the ability to display prerequisites attached to the selected activities.
- Learning Hub Tasks now correctly filter out tasks from terminated or inactive users.
- Fixed an issue where clicking a tag from the activities listing screen wouldn’t correctly apply that tag as a filter in the search results.
- Changed average KPI results calculations to exclude KPIs with Not Applicable responses since these were incorrectly bringing the average down.
- Fixed a tracking error that was breaking quiz submission for EOI activities on portal pages.
2022/04/12
Section titled “2022/04/12”
Enhancements
Section titled “Enhancements”- New Survey Workflow functionality whereby:
- A workflow action can now be triggered on activity completion.
- A new Feedback Survey task type exists that allows selection of an existing activity that will be assigned to the user as a survey they must complete.
- When surveys are assigned, tracking data will link the results of the survey to the activity the user completed before the survey was assigned.
- User Bulk Upload now includes a username field for uploading a custom username for users – this means the user’s email address no longer has to match their username.
- The CMS Slider Component now supports setting a custom score when configured as the scale variant.
- CMS Question Components will no longer appear as required and block submission of a quiz or form when that question is hidden either by use of Logic or a Variant.
- Fixed missing tracking data for when a user self-cancels out of a Session Series – we would track cancelling out of the Series but not the individual parts.
- Fixed display of the venue map and session details within the Hub Session screen when launching a single part of a Session Series.
- Changed Outlook/calendar integration to track the sequence against invites. This means that if a user is added to a session, cancelled, then added again – the attendee’s calendar will always correctly reflect their latest attendance status.
- When uploading a new video over the top of an existing video, the system will now re-generate all compressed versions of that video.
- Fixed an extremely rare race condition where if multiple users had self-registered into a Session Series and then one of the users was removed from a single part of the series, the series would sometimes incorrectly send a cancellation email to one or more of the other attendees.
2022/04/07
Section titled “2022/04/07”Enhancements
Section titled “Enhancements”- More Performance Assessment Enhancements, including:
- KPI Goals functionality allows users to set their own Goals against a KPI which can be used to during performance appraisals to set individual goals with target dates that can be subsequently reviewed and marked as completed.
- The ability to filter on different KPI sets – this means that the same job roles can have different categories of KPIs assigned to them which be presented as separate assessments. This is useful for separating skill-based from behavioural KPIs.
- Scale options can now support a description that will be displayed underneath each scale option heading.
- The Formula Builder now has added support for using the Rating Scale score in calculations.
- Fixed an issue where the Performance Assessment template could be submitted before the list of KPIs had finished loading.
- Searching historical completion reports (from dashboard or the activities screen) now works correctly with text-based search.
2022/03/30
Section titled “2022/03/30”Enhancements
Section titled “Enhancements”- The Performance Assessment Template now supports a Group by Attribute option that can be used to list KPI measures under a secondary heading.
- The Labels List in the admin interface (shown under the activities, user groups and enrolments screens) will now be auto-expanded to the selected label when deep-linking to a label.
- Expression of Interest Dashboards will now generate the dashboard table from Tasks data which will result in significantly faster load times for the dashboard.
- The Video Component now supports a playback speed option for embedded YouTube videos.
- Fixed an issue where tracking rating scale questions couldn’t be submitted if one of the scale options didn’t contain a score. This now allows for an N/A option for rating questions.
- Fixed a bug where the default rating scale for the Performance Assessment template was disappearing.
- Improved the load performance of the Enrolments screen when the enrolment contained an activity with a very large, nested hierarchy.
- Fixed the Send Test Email button not working in the notification template editor when the notification had the manager configured as a recipient.
2022/03/18
Section titled “2022/03/18”
Enhancements
Section titled “Enhancements”- New Chart Component has been added to the CMS that allows embedding of previously saved reports or charts into content pages. These charts can be created in the admin interface and then filtered by the learner viewing them in the Hub so they can see their individual results.
- Reporting API includes a number of improvements including:
- The ability to round numbers to an arbitrary number of decimal places.
- The ability to group results under sub-headings when output to a report (similar to Excel’s functionality for pivoting on multiple rows).
- The ability to colour-code results based on a numeric scale.
- Tasks functionality has been overhauled in the back-end to improve load times and to allow for future enhancements. Expect to see more functionality coming to tasks soon.
- The Organisation Hierarchy component now filters out inactive or deactivated users.
- Fixed an issue where selecting Top-Level Activity as the notification deep link for a workflow action wouldn’t correctly save the value.
- Increased the limit on the Analytics Assessment tab to allow for quizzes with more than 20 questions.
2022/03/11
Section titled “2022/03/11”
Enhancements
Section titled “Enhancements”- The Activity History Feed has been given a few improvements, including:
- The ability to search and filter past decisions by phase/category.
- Hierarchy activities will now show feed entries from all child activities within the single history feed with the ability to filter by specific child activities.
- An export button can be used to export the entire feed to Excel/CSV format including any filters that have been applied.
- Deleting a feed entry will temporarily show the deleted item with the ability to undo the deletion.
2022/03/07
Section titled “2022/03/07”
Enhancements
Section titled “Enhancements”- The Video Player component now supports audio formats so it can be used as a podcast/audio-only player. When loaded with an audio file, the video player will:
- Permanently show the player controls (for videos, the player controls normally slide away when not focused).
- Show a static image if loaded, otherwise just the player controls will be shown.
- Tracking data such as use of player controls and drop-off rates will now be recorded against the audio file.
- Deleted CMS Components are now automatically marked as archived in tracking data when the activity is published.
- CMS Components will now have the order/sequence of their appearance attached against the activity data when the page is published. This can be used in reporting data to sort question responses by question order, or screen drop-off reports by screen order.
- Quiz-based CMS components such as multiple choices and rating scales now correctly maintain the option/choice names when multiple languages are used. Previously the reporting data would only maintain the language for the most recently received tracking data.
2022/02/24
Section titled “2022/02/24”Enhancements
Section titled “Enhancements”- The Notifications Screen now includes a number of improvements, including:
- The ability to filter by a date range (the past 2 weeks is now the default).
- When filtering by an Event, the results will include all also include all Sessions from that event for convenience.
- Reporting Permissions changed so that users with read-only access are still able to email the report to themselves, including the ability to schedule the report to be sent. These permission changes mean that users will only see their own scheduled reports unless they have admin permissions.
- The Organisation Chart CMS component now includes an option to only show the org chart from a given team downwards.
- Exposed Session Conferencing Link as a new placeholder that can be used in email templates to include the link to any attached video conferencing.
- Fixed a bug where searching for an activity with an unclosed parenthesis would break the search and prevent results from being returned.
- Makes some performance optimisations to the load and search performance of EOI dashboards.
2022/02/10
Section titled “2022/02/10”Enhancements
Section titled “Enhancements”- Preserve Roll-Up Completions setting exposed on activities which allows the ability to force a completed activity to become incomplete if new content is added to the activity hierarchy.
- New Salesforce integration allows the pulling of use profile and learning content assignments from Salesforce and importing them into ClearXP.
- The Report component now supports an option for pulling responses from an assessor instead of just the learner.
- Adds new Assessment Completed trigger to Activity Workflows.
- Deactivation of Face-to-Face Sessions will now correctly remove facilitators from that session.
- Fixed a bug where deactivating Sessions wasn’t showing the mark attendance form for enrolled users.
- Added a loading spinner and fixed some data conflict issues when using the Report component to pull in past responses.
- Fixed a couple of style glitches for the Activities Banner component when loaded on iOS devices.
- Changed the behaviour of SubStatement data processing to correct resolve the activity hierarchy.
2022/02/02
Section titled “2022/02/02”
Enhancements
Section titled “Enhancements”- Activity History tab which tracks the history of a learning program or module, including:
- The ability to manually record decisions that were made against any lifecycle phase.
- Functionality to attach files and images to a decision as evidence.
- The ability for other users to comment on decisions to show their support or provide counter-opinions.
- Variations and the User Selection component now support defining filter rules against a user group (or to exclude a certain user group).
- PowerBI Connectivity can now be enabled on your platform instance so that data will be extracted to a location accessible by external PowerBI connectors. Contact our support team if you would like this enabled.
- Improved the performance of Activity Deactivation so that the confirmation dialog will be much faster to load (especially when there are large numbers of self-registered enrolments for that activity).
2022/01/24
Section titled “2022/01/24”
Enhancements
Section titled “Enhancements”- Improved Video Support, including:
- Native video ingestion for automatically compressing and converting uploaded videos to device-wide formats. This is supported for both admin and user-uploaded videos.
- Closed Caption support for any video – a VTT file can now be uploaded and used as the captions file for any video (native or embedded from YouTube or Vimeo).
- Videos can now be uploaded from the CMS editor or previously-uploaded videos can be searched for and linked to.
- The ability to launch videos inline within the Learning Hub (previously these would open in the new window or would need to be embedded on a CMS page).
- Manager Assignment Enhancements, including:
- Managers are now able to assign learning that has previously been admin-assigned.
- Roles that include drill-up dashboards, are now able to assign training to their entire direct team, as well as the wider team.
- Number of results when searching for users to assign to has now been increased.
- New Organisation Chart CMS component that displays an interactive chart of the org hierarchy (if configured).
2022/01/13
Section titled “2022/01/13”
Enhancements
Section titled “Enhancements”- Search Analytics Data exposed for programs that include search functionality, including:
- Data showing the number of searches performed over time and on what screen those searches have been performed from.
- The top-ranked search terms for the filtered date period and the number of times they’ve been searched.
- When filtering by longer date ranges, data will be aggregated by week instead of day for a better high-level view of that data.
- Mentor and ***Connections***** Functionality** added that allows a user to be added as a mentor to another user in the system. This includes:
- The ability to bulk upload a list of mentors for users.
- The ability to use the mentor as the target of a workflow action (such as in notifications and task approvals).
- The ability to set the mentor as the approver of a checklist.
- Learning Hub Transcripts are now paginated so that long lists of completed training won’t slow down the loading of the transcript page.
- Fixed an issue where the Logic component wouldn’t work correctly if the condition was matching against a zero-value.
- Changed task approval screen to load the most recently uploaded and submitted documents instead of the first uploaded (if the form had been uploaded and submitted multiple times).
- Fixed a bug where the Learning Hub login page was always redirecting to SSO even when the native login page was accessed directly.
- Fixed a bug where the previously assigned user was sometimes still appearing on manager dashboard for task activities, even if the task had been re-assigned to someone else.
- Changed activity cloning behaviour for sessions to not clone the facilitators assigned to that session since it would inadvertently cause notifications to be sent to them.
2022/01/06
Section titled “2022/01/06”Enhancements
Section titled “Enhancements”- Scheduled Reports now support sending the report as a direct attachment instead of a download link. Additionally, scheduled reports will no longer be sent unless the attached report contains some results.
- The Event Analytics screen now shows the session a user is assigned to when drilling into their name in the completions report.
- Fixed an issue where certain types of zip files that were missing metadata couldn’t be uploaded.
- The filter popup dialog will now wrap any really long options onto multiple lines instead of truncating them. This is especially useful for long activity names.