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Face-to-Face Management

Setting Up Events

Learn how to create events and schedule sessions for face-to-face training in ClearXP.

6 min read
Updated May 26, 2026
Enterprise Help

This guide covers an Enterprise administration feature. For the latest ClearXP guides, see Help Guides.

ClearXP provides a hierarchical structure to managing face-to-face training that is composed of Programs, Events and Sessions.

The following is a description of these three key concepts:

  • Program - A Program is a collection of events required to meet an overarching learning goal.
  • Events - An Event represents an assembly of people for a particular purpose at a certain point in time. Events can be one-off such as a conference, or have multiple occurrences such as a workshop.
  • Sessions - A Session represents a single occurrence of an event - typically sessions will be equivalent, but scheduled with a different date, location or facilitator. To capture workshops that consist of multiple parts or days, these should be created as separate Events within a single Program.

Events can be used to capture a baseline unit of training in the physical world. Follow the below steps to create an Event:

1. In the ClearXP admin interface, navigate to Activities

2. Click Add Event to create a new event

3. Fill in any Event Details – details here will be displayed in the Learning Hub when viewing the event.

FieldDescriptionRequired
Event NameWill be displayed in reports and the Learning Hub when the user is searching for an event.Yes
CostThe cost of attendance - this is purely informative to indicate that the learner or their manager may be billed externally.
Learning ObjectivesA description of the learning objectives that will be achieved by attending this event.
Instructions/NotesAdditional instructions that will be displayed to the learner that’s left up to the discretion of the admin creating the event.
PrerequisitesA list of learning activities that will be displayed to the learner and should be completed prior to attending the event.
AttachmentsA list of files that will be supplied to the learner and can be downloaded prior to attending the event. This may include documents to be printed and brought on the day
Facilitator Guide AttachmentsA list of files that will be supplied to the facilitator of the event. These files will be hidden from the learner when viewing the event.
Event VisibilityWhether to hide the event – it will not appear in search results. Instead, the event can be opened manually via a distributed link.Yes
Enrolment ModeControl how learners are enrolled into sessions within this event.Yes
Event AttributesAny other arbitrary attributes can be added that will be used when searching or generating reports on events.

4. Click Save Event to finalise the creation of the event. Sessions cannot be added until the event has first been saved.

An event only becomes useful once sessions have been scheduled to take place. Users can be enrolled into the session and their attendance marked at the conclusion of the session.

1. Within the event you want to add sessions to, click Add Session to create a new, unsaved session.

2. Populate any details as necessary

FieldDescriptionRequired
Session NameWill be displayed in reports and the Learning Hub when the user is searching for an event.Yes
Start DateThe date the session is scheduled to start on.Yes
End DateThe date the session will end on - this may be the same as the Start Date or later if a multi-day event.Yes
Start TimeThe Start Time for the session.Yes
End TimeThe End Time for the session.Yes
Time ZoneThe Time Zone of the location the session will be held in. If the user’s time zone differs from this, the session will display the local time conversion alongside the scheduled time.Yes
FacilityThe location of the facility for where the session will take place.
RoomThe room within the facility for the session.
Venue DescriptionAn optional description to be displayed to the learner along with the venue details.
Available PlacesThe maximum number of users that are allowed to self-enrol into this session. Self-registration will be disabled once this limit is reached but admins will still be able to enrol additional users.
InstructionsAdditional instructions that will be displayed to the learner that’s left up to the discretion of the admin creating the event.
Session AttributesAny other arbitrary attributes can be added that will be used when searching or generating reports on sessions.

3. Click Save Session to finalise the creation of the session. If Event Visibility is set to ‘Public’ then this session will now be listed when the event is viewed within the Learning Hub.

If managing a large number of events and sessions, it may be more efficient to bulk upload a CSV file that consists of all session details instead of creating each session manually through the interface.

Read instructions on how to bulk upload activities.

Every event contains an Expressions of Interest list that captures users who would like to attend the event but are unable to due to lack of available places. There are two distinct ways a user may be added to the Expressions of Interest table:

  1. If there are no scheduled sessions for an event, a Register Your Interest button will be shown on the Event Screen - clicking this button allows the user to express interest in the overall event.
  2. If a session is full and self-registration is allowed, a user will see a button to Join Waitlist - clicking this button will add the user to the waitlist for that specific session, as well as the overall Register Your Interest list.

Within the Register Your Interest table, these two actions are distinguished by the Applied For column which indicates if the user applied for the event or a specific session.

This table is useful for monitoring interest for an event that is full or not currently running. Once enough interest has been gathered, sessions can then be created and these users optionally enrolled into one of those sessions.